Our FAQs

🤔 What is Flywallet?

😩 How do I get started?

✅ How do I know I’m ready to book?

😬 How can I be sure I am getting the best possible deal?

✈️ What determines the flights and prices I see on Flywallet?

🧳 Is luggage included in my ticket?

💺 How do I select seats for my booking?

🧾 How do I check-in to my flight?

📧 I booked flights through Flywallet. What happens next?

🎫 I’m unable to check in online. What should I do?

📆 How do I cancel or change the date of my flight?

🧯What happens if my flight is cancelled or delayed by the airline?

❌ Why does my Valora transaction keep failing?

👨👩👧 How is the price calculated when booking with children?

💆 What does Flywallet recommend for insurance?

📞 Still have questions? Get in touch directly using the links below.